There’s no question that the retail industry is facing exceptional challenges as well as opportunities. Retailers are under huge pressure to deliver excellent customer service. At the same time, they also have to respond faster to customer demands within an incredibly dynamic marketplace.

Atos has extensive experience of providing solutions for the retail industry. Our network spans the entire globe, so whatever challenges you are facing in your particular market, we’ll have an expert on hand who can help you.

What’s more, we offer a range of services that can transform the way you do business:

Digital Content Marketplace

Take full advantage of mobile and social media using Atos Origin’s Digital Content Marketplace.

Virtual Contact Centre and CRM

Our solution allows you to manage all of your customer-facing communications, allowing you to boost service and reduce costs.

Loyalty

Our loyalty programme integrates front and back office facilities and comes with a CRM suite that can be delivered through multiple contact channels.

E-commerce

You can manage your online shop with minimum effort by using our end-to-end e-commerce platform. 

SIPS

You can securely manage all of your transactions using our market-leading Internet Payment System (SIPS). The product also includes fraud prevention, comprehensive reporting and transaction management applications.

Terminal Provision

We supply a wide range of point of sale (POS) terminals to process your transactions. These include:

• XENTA, a counter top POS terminal
• YOMANI, a multi lane acceptance device
• Xentissimo, a mobile payment acceptance terminal
• XENTEO, a built-in terminal for unattended vending machines