Leadership in insurance: delivering in an uncertain world

The insurance industry is entering an age of global operation and digital transformation. It is a period of rapid change, intensifying regulation, volatile risk and changing customer behavior - and in the years ahead the pace of change will only get faster.

Staying ahead requires operational speed and agility: developing competitive products faster; building intimacy with customers; and mastering information while accelerating processing cycles. All this needs to happen across multiple channels.

Atos is a natural partner, not just for core insurance systems, but for complete BPO services.

With a focus on process over technology, we have the resources to take responsibility for complete operational tranches. Examples include claims management and closed book; customer-driven services exploiting new media; and the information and intelligence systems needed to drive reporting and governance.

Atos delivers operational certainty backed by innovation, bringing you the next practices your business needs and deserves.

Our Track Record

We work with the leading insurers to address strategies, people, products, processing and operating infrastructure challenges.  Our clients say that our strongest differentiator is our approach, that we bring a fresh and independent perspective, founded on award winning delivery.

We have worked with a wide range of clients in the Insurance market on a Global and UK level, recent engagements include: Achema, AXA, Capita, Fortis, ING, LV=, Munich Re, NFUM, Resolution, Royal Liver, Swiss Re, Willis, and Zurich

Find out More

Driving maximum business value from IT - Factsheet Atos understands that you, like every business, have an agenda, challenge and vision that’s vital to you. We know that there is no ‘one size fits all’ approach to Application Management. Instead, Right-Fit Application Management from Atos is a carefully tailored solution, crafted to address our clients’ specific business goals and challenges through a transformational outsourcing approach, that combines traditional cost, quality and risk benefits with innovative solutions. Read more about Driving maximum business value from IT - Factsheet>>

Willis - Improving performance through business transformation - Case Study The company set itself a target of improving client service and achieve a 5% increase in operating profit within two years. Recognising that they needed the right partner to turn strategy into action, Willis asked Atos to help design and implement radical and comprehensive change across its businesses. Willis is now well on track to meet the 5% target and deliver even better service and products.  Read More about Willis - Improving performance through business transformation - Case Study>>

High Performance Operations: An Insurance Industry Reality  As the flood waters of recession subside, it is now more important than ever for insurers to maximise the benefits of the inevitable changes they need to make in order to be genuinely competitive in the future and to realise the full return on their investment. What is needed is change that considers all the elements of an insurer’s operations with the aim of delivering a clear, common and agreed outcome for the business. Read More about High Performance Operations: An Insurance Industry Reality>>