Atos works intimately with government departments, local authorities, and many agencies in the wider public sector. We help government deliver better services for citizens by meeting challenging objectives.

Public sector business is a major part of our UK revenues. So our people’s capabilities are firmly focused on the public sector agenda, and on the distinctive needs of each organisation.

Our impact on UK citizens’ lives is pervasive, important and growing.

We manage more than 50% of all referrals for initial hospital and clinic appointments in England via our Choose and Book Service . We support more than 30 million MOT tests each year for VOSA . We process 50 million customer interactions a year for NS&I and we support 6.4 million people to complete their tax return online.

The difference

Our support to the public sector is tangible, results driven, and generates better outcomes for the citizen. We enable significant and enduring cost savings and efficiency measures, and improve front line delivery.

• In 2012, we began a five year integrated and improved IT desktop service to the Department of Health (DoH) and its arms length bodies. The DoH says it will result in savings of around 40% across the life of the contract.
• We helped HM Revenue and Customs achieve the government’s 10% reduction in carbon emissions target, and significantly contributed to the 13.8 % emissions cut across government between 2010 and 2011.
• As the Worldwide IT Partner for the 2012 Olympic and Paralympic Games , ‘Atos plays a critical role in ensuring technology continues to enhance the spectator experience’, according to Jacques Rogge, President of the International Olympic Committee.
• More than 20 million citizens and businesses now transact with government departments using the Atos managed Government Gateway . Among the many available online applications is Universal Credit – a new benefit high on the government’s welfare reform agenda.

Working together

What does it feel like to work with Atos?

Working with Atos means sensing a breadth of experience and depth of expertise in every task. It means we do not simply design, build and deploy solutions for public sector organisations. We transform how people work, and the citizen services they deliver.

We are committed to service excellence at every stage – from first discussions to delivery. Our reputation depends on proposing the right solution, based on cost and our clear understanding of requirements. Our role is not to be the star performer, but the coach that gets results from clients using the best-in-class business technology solutions we provide.

What underpins that coaching ability is that we ‘walk the talk’ in so many areas of public sector aspiration.

• We know the government is determined to increase its focus on sustainability, for example. Our solutions have credibility, because sustainability is at the core of Atos operations, embedded in all our business processes, and measured transparently.
• When supporting the critical channel shift to digital by default services to citizens, we bring immense knowledge and a trusted reputation in the public and private sector online space. Most people in the UK carry an Atos provided identity of some kind – used to manage their premium bonds and savings, perhaps, or to file their tax returns, or to travel on the rail network.

We always aim to make it easy to buy from us. We are accredited by the Government Procurement Service to provide services under a range of important framework agreements. So the Atos buying process is streamlined, and simple, with cost efficiency built in.

Our reputation depends on proposing the right solution, based on cost and our clear understanding of requirements.

Find out more about Atos with Government

Identity in public services assured and protected by eTHOS – Factsheet Public sector services have never been more critical, but pressure is intense. Public, media and government have been highly sensitised by high-profile issues. Government wants services to be more modern in every way, through greater provider choice and online delivery. Your services have never been more important – and it’s never been more important. Read more about Identity in public services assured and protected by eTHOS – Factsheet >>

Secure government collaboration from the cloud – White paper  Collaboration as a service is emerging as transformational model for business IT. Government departments and institutions need to collaborate to increase their productivity and more easily meet targets. Well-designed collaboration can facilitate agility, productivity and business innovation, offering opportunities for efficient, integrated teamwork with other government institutions, suppliers and partners, far more powerfully than before. Read more about securing government collaboration from the cloud. Read More about - Secure government collaboration from the cloud – White paper >>