Progression in banking practice: growing in a new customer era

Banking is changing fast, due to consumer technology, changing customer lifestyles and preferences, and the need to rebuild trust after the financial crisis. These factors are creating an entirely new market dynamic. 

Keeping pace with this dynamic, while focusing on growth becomes the norm and that growth will come from the customer. Banks must:

• Understand customer needs accurately
• Target them with competitive high-quality products
• Deliver those products securely on any platform and in any location
• Do all of this with outstanding operational efficiency
• Back it with assured compliance.

Atos is an accomplished provider not just of core banking systems, but of complete BPO services: we are the European leader in hi-tech transactional processes for both payments and CRM.

We are keenly focused on customer-facing activity, and are ready to help banks take full advantage of smart media and social networks. In parallel, our foundation IT capabilities drive continuous improvements in performance and cost-efficiency.  

Atos Banking Services & Solutions:  Our Track Record

Our clients say that our strongest differentiator is our approach, that we bring a fresh and independent perspective, founded on award winning delivery. Our solution capabilities deliver sustainable competitive advantage, improved profitability, transfer operational efficiency and improves control and reduced business risk to our clients.

We have worked with a wide range of clients in the financial market, recent engagements include: Abn Amro, Barclays, BNP Paribas, Calyon, Deutsche Bank. ING, LCH Clearnet, NS & I and Royal Bank of Scotland.

Find out more about Atos Banking Services & Solutions 

NS & I - Achieving Business Transformation - Case Study In 1999, National Savings & Investments (NS & I) comprised three separate and autonomous processing units, in different locations and with little in common as regards day to day contacts or working methods. Transaction processing was paper-based, with minimal computerisation and only two significant channels to market: both via the Post Office branch network. The system was inefficient, laborious and involved a great deal of duplication and redundancy.  Read More about NS & I - Achieving Business Transformation- Case Study >>

Driving maximum business value from IT - Factsheet Atos understands that you, like every business, have an agenda, challenge and vision that’s vital to you. We know that there is no ‘one size fits all’ approach to Application Management. Instead, Right-Fit Application Management from Atos is a carefully tailored solution, crafted to address our clients’ specific business goals and challenges through a transformational outsourcing approach, that combines traditional cost, quality and risk benefits with innovative solutions. Read More about Driving maximum business value from IT - Factsheet>>