Government in Wales

Collaborating with the Welsh Public Sector to provide innovative trusted Digital services to support the growth of the Welsh economy.

Atos is a significant business technology partner with firm roots and an extensive presence in Wales. We are committed to helping the Welsh Government, NHS, Universities and other public sector bodies, as well as the private sector, with cost effective solutions to deliver their ambitions through digital transformation, big data & security, and innovation.

Delivering vital services

Our team of 150 business technologists in Wales provide and support technology that is vital to the Welsh economy. We deliver critical digital services to support the country’s economic, environmental and social wellbeing.

We harness the power of digital technology as a critical enabler for wider business transformation by providing new services and improving engagement with the people of Wales.

Who we work with

In Wales, Atos delivers services to:

  • The Welsh Government; supporting technology at Government sites across Wales.
  • Rural Payments Wales; providing application support and infrastructure services in Aberystwyth and Cardiff.
  • Local Authorities; helping local agencies to break new ground through collaboration and data analytics.
  • Wales Air Ambulance Service; supporting its new cloud-based Emergency Medical Retrieval and Transfer Service system.

Through our work with major UK and international organisations, we also deliver services to organisations in: Financial Services; Manufacturing; Retail & Service; Healthcare & Transport; Energy & Utilities; Telecoms; Media and Technology, who have a presence in Wales.

Working with the Welsh Government

The Merlin contract, awarded in 2003, was structured in a way that prioritises continuous improvement, and provides mechanisms designed to benchmark performance and incentivise suppliers to drive efficiency gains.. As prime contractor, Atos is responsible for programme delivery, ICT services and applications management.

The bedrock of the Merlin service has been the implementation of a modern and flexible ICT infrastructure, which includes development and installation of advanced desktop, laptop, tablet, smartphone and thin-client devices and an agile virtual server estate to serve 5,600 users across c.30 Welsh Government sites,. To support these users, Atos’ dedicated ICT Service Desk handles over 90,000 calls a year.

Helping Blaenau Gwent County Borough Council to reach vulnerable people more effectively

Atos is working with Blaenau Gwent County Borough Council to pioneer a data intelligence system in partnership with Caerphilly and Torfaen Councils, Aneurin Bevan University Health Board and Gwent Police.

The Vulnerability Information System pilot project is Welsh Government ESF funded. Atos and its SME partner Infoshare, provided powerful data-matching services, the software to process multiple data sources and a dedicated analytics and information management team. Atos also supported a consultative dialogue to get better identification of individuals and groups most at risk in the area.

As a result, data from across the five agencies has been joined up to provide a single shared view of a citizen. Using this, agencies can deliver better targeted, cost-effective and preventative services to vulnerable and potentially vulnerable citizens. This proven replicable solution is now available for roll-out and for the wider public sector.

Atos’ Bull supercomputer instrumental in discovery of proof point for Albert Einstein’s general theory of relativity

The discovery announced  in February 2016 by an international team of scientists including Cardiff University’s Gravitational Physics Group, of the detection of the first-ever gravitational waves proving Albert Einstein’s 1915 general theory of relativity was supported by an Atos Bull supercomputer. The supercomputer has combed through extensive data which has been gathered by more than 1,000 scientists and researchers involved in the project

The discovery is being considered as one of the biggest breakthroughs in physics for the last 100 years, as these tiny ripples in space-time are likely to offer a new way of exploring the universe. Gravitational waves interact very weakly with particles and require incredibly sensitive equipment to detect them which is why technological advances have been so important to the process. The Cardiff University team also used the supercomputer to conduct simulations of black-hole collisions to produce theoretical models, confirming the signals detected by the US-based LIGO (Laser Interferometer Gravitational Wave Observatory) Project were in fact gravitational waves.

Contact us

UK Government Team

View our Digital Vision for Wales Report

Digital Vision for Wales Report


View our Digital Vision for Wales Report >>

View our Brochure

Delivering vital services for the citizens of Wales - Brochure


Delivering vital services for the citizens of Wales - Brochure >>

Our website uses cookies. By continuing to surf this website, you consent that we will continue using cookies to measure and understand how our web pages
are viewed and to improve the way our website works. If you do not agree, you can decide to disable cookies in your web browser as explained in our Privacy Policy
Accept cookies More Information