Highlands and Islands Enterprise - Office of the 21st century - Case Study

Highlands and Islands Enterprise – Office of the 21st century – Case Study

Highlands and Islands Enterprise not only shares knowledge faster but also makes quicker decisions thanks to office technology for today and tomorrow.

Development agency Highlands and Islands Enterprise (HIE) aims to make its region successful and competitive,encouraging people to live, work, study,and invest across the north and west of Scotland. HIE’s focus is on supporting individual companies to grow, developing specific industry sectors, building strong and sustainable communities, and getting conditions right for global competitiveness.

Atos was chosen to deliver an ambitious overhaul of HIE’s office systems and processes,and host HIE’s network equipment at Atos’secure data centre. The office of the 21st century introduced Microsoft Lync software, enabling all HIE staff including those from outlying areas to join conference calls and share documents.

Laptops replaced desktop PCs, and remote access to office files meant staff could work more efficiently offsite. The network infrastructure was updated and legacy equipment replaced, optimising and speeding up daily communication and document exchange so that HIE staff can make faster decisions and provide better service to clients.