Zero email™

A move to Zero email™ addresses the challenges organisations face as a result of the continuing explosion in data. Atos' aim is to reduce internal emails between Atos employees by using improved communication applications as well as new collaboration and social media tools. We believe that email is on the way out as the best way to run a company and do business.

“We are producing data on a massive scale that is fast polluting our working environments and also encroaching into our personal lives. At Atos we are taking action now to reverse this trend, just as organisations took measures to reduce environmental pollution after the industrial revolution.”
Thierry Breton, Chairman and CEO

Information Overload – The Facts


The volume of emails we send and receive is unsustainable for business. It is estimated that managers spend between 5 and 20 hours a week just reading and writing emails. Furthermore, they are already using social media networking more and spend around 25 per cent of their time searching for information.


  • By 2013, more than half of all new digital content will be the result of updates to, and editing of existing information
  • Online social networking is now more popular than email and search
  • Middle managers spend more than 25% of their time searching for information
  • In 2010 Corporate users received some 200 mails per day, 18% of which were spam

Ensuring Well Being at Work


The focus of Atos is to adopt innovative social business solutions in the workplace to bridge the “social business” gap. Built on collaborative technology these solutions provide a more personal, more immediate and importantly more cost effective means to manage and share information that supports the way of working in the 21st century and enables the Smart Organisation.

In line with its Well Being at Work Programme launched in 2009 to support its goal of being one of the best places to work, it has implemented a number of initiatives to improve communication and information sharing across its organisation.

For example, it is encouraging the use of tools such as Office Communicator and has set up social community platforms to share and keep track of ideas on subjects from innovation and Lean Management through to sales. Initial feedback is that these types of tools reduce email by between 10 and 20% immediately.


Zero email™ starts with you. Please join us in our journey.


Atos Blog >> Zero email™


How to grow an Enterprise Social Network? – Part 2

Wednesday, 25 June 2014, 08:51 | Jan Krans

In the previous post  the difference between an Enterprise Social Network (ESN) and a typical business application was explained and how to start growing an ESN. The beginning is the easy part because you can cover the total user base with the project team involved, ergo synchronous communication one-on-one and one-on-few, in person or by making use of Unified Communication (UC) is still possible, but over time as the network grows, personal synchronous communication will be more replaced by asynchronous community communication. Within Atos we took the strategic decision not to go process by process or department by department, since:

  • We want to create a ‘network effect’ as soon as possible.
  • An ESN is an infrastructure for human interaction; employees know best how an ESN will deliver business benefits for them.
  • You don’t know precise where business benefits will occur
Continue reading .. [...]

Atos Zero Email: Enterprise cultural change beyond Social Collaboration

Tuesday, 27 May 2014, 07:40 | François d'Anselme

The way we work is shifting. We see that in visible ways and other subtle ways. Even large companies like Atos, CEMEX, Procter & Gamble, Unilever, Sanofi or Dassault, are strongly committed in social collaboration transformation, realizing that it is the best way to stay ahead of the curve. Those with a real competitive advantage intuitively understand innovation and creativity as essential to meeting market demands and crucial in facing our collective sustainability challenges. The future of work as we know it is shifting from an outdated directive approach toward collaborative frameworks that inspire us to engage in new and different ways with our work and with each other.

However, unlike other early adopters who have deployed social collaboration to address specific key business issues, Atos has deeply implemented social collaboration globally in all its operations. We focused first on … Continue reading ... [...]