Atos Origin signs five year contract with innovative hotel chain Yotel
This modern alternative to the traditional hotel reception is transforming the hospitality industry – it offers a quick, easy and convenient way to check in. Customers that stay at Yotel’s new opening in New York will be able to check in and out using Shere’s revolutionary self service reception kiosk.
Dominic Child, from Shere Limited says: “We firmly believe that self service reception facilities will change the face of hospitality, and we are very excited that Yotel chose to work with us. Our self service express reception kiosks will support Yotel’s existing offer, by providing a ‘no fuss’ check-in service that meets their customers’ needs for a quick, easy and convenient service. “
Nigel Buchanan , Yotel’s Operations Director, explains that, “We want to make the check in process as simple, quick and easy as possible for our customers. Self-service check in check out kiosks enhance our customer experience and frees up our ‘cabin crew’ to focus on providing great customer service. The worst welcome for any hotel guest is a queue at reception and endless paperwork to fill in.”
Yotel is the fourth hotel chain that has chosen Shere’s self service express reception, which has been designed to reflect each of the various hotel’s unique brands.
Shere represents the self service arm of Atos Origin, an international IT services company, who acquired Shere in March 2010 - this acquisition has enabled the company to expand its existing capabilities in hi-tech transactional services.
YOTEL was created by Simon Woodroffe and YOTEL CEO Gerard Greene. The idea was conceived by Simon after he was upgraded to first class on a flight. He decided to translate the language of luxury airline travel and Japanese capsule hotels into a small but luxurious cabin. Gerard Greene evolved that idea into reality with YOTEL.
YOTEL launched as a revolutionary hotel concept in the summer of 2007, with its first location inside London’s Gatwick South terminal. In December 2007, the brand opened its second airport location inside London’s Heathrow Airport Terminal 4, followed by its third location in the airside transit area at Schiphol Airport, Amsterdam in September of 2008.
The YOTEL airport product is bookable by the hour, 24hrs a day, perfect for customers to refresh and relax during a long transit, delay or to get a decent nights sleep before an early flight. Having successfully implemented the brand in UK and European airport locations, YOTEL is looking to expand further. Key international locations are in the pipeline. YOTEL can use space better than any other hotel, up to 50% more rooms.
Supported by IFA Hotels and Resorts, YOTEL’s CEO, Gerard Greene, leads an experienced executive team bringing together expertise from the hotel, travel and leisure industries across the private and public sectors.
www.yotel.com/twitter : @YOTELHQ
About Atos Origin
Atos Origin is a leading international information technology (IT) services company, providing hi-tech transactional services, consulting, systems integration and managed operations to deliver business outcomes globally. The company’s annual revenues are EUR 5.1 billion and it employs 49,000 people. Atos Origin is the Worldwide Information Technology Partner for the Olympic Games and has a client base of international companies across all sectors. Atos Origin is quoted on the Paris Eurolist Market and trades as Atos Origin, Atos Worldline and Atos Consulting. For more information, visit: www.atosorigin.co.uk
About Shere Limited
Shere designs, builds (hardware and software), installs and maintains self service systems for the transport and hospitatlity sectors. Since its founding in 1992, Shere has developed a unique and core system framework which supports its products: SMART™ is the rail desk top ticket and reservation application, FAST™ is the self service kiosk application for rail, and Express Reception™ is the self service kiosk application for hotels. Each application is adapted to suit the precise requirements of the customer.
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Tel: 020 7830 4233
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