For the full story about the Atos apprentice journey, you need to hear from people who’ve actually been on it.

Name: Liam
Atos start date: 2015
Scheme: Level 3, Customer Service

My job summed up:


My job is challenging but enjoyable, allowing me to develop my skills and use them in the workplace. I am part of our busy scheduling team, handling inbound and outbound calls from customers, and acting as point-of-contact for customer enquiries and appointments.

What impact do you feel you’ve had since joining?

I have brought a lot of enthusiasm and new ideas to the team. Doing my jobs to the best of my ability, I am willing to give anything a go, and really make sure I take ownership of customer enquiries. This is all about resolving queries and making sure we give our customers a good service.

What have you learned since starting you’re apprenticeship?

I have learned a lot during my apprenticeship so far, and have been able to transfer my pre-existing skills and knowledge into the role. I’ve gained the ability to interact with customers, how to deal with issues that may arise, and how to work effectively within a team.

Find out more about Level 3, Customer Service.

Contact us

Apprenticeships Team
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